GENERAL CONDITIONS
GENERAL CONDITIONS OF CONTRACT
1.1 We welcome you to the website available via the Internet at the URL address: https://www.karaokemedia.com (hereinafter, the “Website”), owned by KaraokeMedia APP., Limited Liability company with C.I.F. B-02614345, C/ Santiago Rusiñol, 14, 02006, Albacete and registered in the Mercantile Registry of Albacete on 02-13-2019, Volume 1004 book 768 folio 80 sheet AB-27326 entry 1 (hereinafter, The company), to whom we have communicated this domain name for its registration, as it is the one we use for our identification on the Internet.
1.2 If you wish to contact the company, you can do so by calling (+34) 967 600 193, or by writing to us at C/ Santiago Rusiñol 14, 02006, Albacete or at the email address info@karaokemedia.com, in which We respond to requests for additional information about our services, as well as about our privacy and personal data protection practices. If you want to make a suggestion related to our Website or inform us about typographical errors, spelling errors or missing links on our Website, you can write to the email address info@karaokemedia.com
PROPERTY
The Web is a work made up of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the html codes of the website, etc.), whose Intellectual Property corresponds to THE OWNER, except in relation to those materials obtained under license from third parties.
THE OWNER and its licensors retain at all times the Intellectual Property on the Web and on the different elements that compose it, individually considered, in all the copies that are made (whatever the support to which they are incorporated), granting on them only the use rights described below. Any right that is not expressly assigned is understood to be reserved.
In addition to the above, THE OWNER is responsible for the selection, design of the structure and provision of the contents of the Web, as well as who has taken the initiative and assumed the risk of making substantial investments aimed at obtaining, digitizing and presenting of the same, corresponding, therefore, the protection that article 12 and Title VIII of Book II of the Intellectual Property Law may grant on the website, considered as a database.
THE OWNER is also the sole owner of the design and graphic image of the Web, reserving the pertinent legal actions that may correspond against people who make imitations or unfair uses of it.
WEB CONTENTS AND DOWNLOADS. PERMITTED AND PROHIBITED USES.
It is allowed:
Browsing the Web, that is, accessing and viewing it on a device, any temporary or accessory reproduction being authorized, provided that it is not voluntary and forms an integral and essential part of the technological transmission process. Browsing through certain sections of the Web requires prior registration.
Benefit (prior registration), from the services and advantages provided by THE OWNER through the Web to its users, under the conditions expressly indicated in the different sections.
It is strictly prohibited:
Any operations regarding the Web, its contents, downloaded products and copies of all of them that are contrary to the Law, good customs and good faith.
Any use outside of the personal and private sphere, especially those for commercial or professional purposes, including sending advertising or messages and the collection and processing of data from third parties.
Any type of extraction, public communication and/or transmission, in whole or in part, by any means, outside the private sphere of permitted use and, especially, its incorporation into any other work, including web pages, collections or databases. The publication in the media of materials that can be downloaded from the Press Room section is excepted from this prohibition.
The removal, concealment or falsification of the notices and warnings on the Intellectual or Industrial Property of the Web or of any of the products provided through it.
The operations and activities expressly prohibited in any other sections of these General Conditions and, in general, any that may harm the normal functioning of the Web, other users or any third party.
LINKS TO THE WEB
The establishment of links and hyperlinks to the Web from other pages or websites is authorized, provided that they are not done in a way that harms the public image and brand of THE OWNER, the Web or any of the people and products to which reference is made therein. In the establishment of links with the Web, the use of techniques that imply confusion about the identity and ownership of the contents, such as framing or others, is expressly prohibited.
The establishment of links from pages or websites whose contents promote or advocate, directly or indirectly, any type of violence, discrimination, pornography or illegal activity is prohibited. Likewise, the establishment of links for commercial purposes is expressly prohibited.
In the creation of links, the use of elements extracted from the Web is expressly prohibited, without the prior and express consent of THE OWNER
In no case may it be understood that the links to the Web from third-party pages or websites imply relationships between THE OWNER and their owners, nor does it imply any endorsement, sponsorship or recommendation of THE OWNER about them, for which reason THE OWNER does not will be absolutely responsible for its content and legality.
CONTENTS AND USER BEHAVIOR
As a client or user of the Web, you agree to make appropriate use of the contents and services offered through it and not to use them to:
Incur in illicit activities, illegal or contrary to good faith and public order.
Disseminate content or propaganda of a racist, xenophobic, pornographic nature, that advocates terrorism or that violates human rights.
Causing damage to the physical and logical systems of THE OWNER, its suppliers or third parties, introducing or disseminating computer viruses or any other physical or logical systems that are likely to cause the aforementioned damage.
Disseminate content that threatens the image and reputation of THE OWNER or third parties.
Attempt against the rights of Intellectual Property, Industrial, image, honor or others that correspond to THE OWNER or third parties.
THE OWNER will have full freedom of decision on whether the collaborations and messages are finally published on the Web or not, being empowered to withdraw them when it deems appropriate.
Violation of any of the rules contained in these Terms of Use and especially, of the provisions of this clause, will entitle THE OWNER to immediately terminate you as a user or subscriber of the Web.
OBJECT AND ACCEPTANCE
2.1 This text (hereinafter, the General Conditions) regulates the use of the contents and the contracting of services that we offer from The company through our Website, so when you access it as a visitor, user or client (hereinafter , the “User”) is automatically linked to compliance with these General Conditions, which implies and implies that you have read, understand and accept, without limitations or reservations, the legal notices available on the Website, including the text of the Privacy Policy. Privacy of the company, so we recommend that you read them whenever you access our Website.
2.2 From the company we reserve the right to modify these General Conditions at any time, so the text may have been modified when you access the Website again. These General Conditions, as well as any other legal notice and its modifications, are fully valid as of their publication on the Website, so as a User we give you the possibility of printing and storing them.
ELECTRONIC PROCUREMENT OF SERVICES
PRIOR INFORMATION APPLICABLE TO ELECTRONIC PROCUREMENT
In accordance with the provisions of article 23 et seq. of Law 34/2002 on services of the information society and electronic commerce, contracts entered into electronically will produce all the effects provided for by the legal system, provided that the consent of both parties and this can be accredited.
For these purposes, it will be understood that the monitoring of all phases of the registration process and, where appropriate, the payment of the corresponding economic amount necessarily implies the provision of the express consent required for contracting the service.
In the same way, and in accordance with the provisions of article 27 of Law 34/2002 on services of the information society and electronic commerce, it is made available to users, prior to the start of the contracting procedure, all the information related to it.
The contracting conditions indicated below are directly applicable to the contracting of all the services made available through the web portal www.karaokemedia.com, unless expressly provided otherwise.
RECRUITMENT PROCEDURE
The contracting procedure for services is carried out completely electronically through our platform, without the physical presence of the parties and/or external physical transaction at any time.
Any person with Internet access can carry out the contract, with the only prerequisite being to have registered as a user, this being essential to be able to start the contracting procedure.
The phases of the contracting procedure are visible to users throughout the contracting procedure. 3 phases can be distinguished:
- User identification.
- Selection of the service and form of payment.
- Confirmation of the service.
The user must only select the service that he wishes to purchase and press the purchase button provided for this purpose. In this way, the contracting procedure will begin, which will always follow the steps indicated above for all available services.
Once the service, quantity, applicable taxes, total price and means of payment have been selected, the platform will show the user a summary of the contract made, together with the applicable contract conditions, which in any case must be expressly accepted. by the user to be able to follow the contracting process.
Once the acceptance box of the contracting conditions has been checked, if any of the electronic means of payment have been selected, the user will be directly redirected to the corresponding external payment platform to make the payment, without www.karaokemedia .com has the possibility of accessing the user’s credit card and/or payment system data at any time.
The security of the payment procedure is guaranteed by the financial institution.
Once the contracting of the service is finished, a summary screen of the contracting carried out will be displayed.
If the payment by credit card has been selected, this will be carried out through the bank’s POS, a platform completely unrelated and independent of the provider.
Within a maximum period of 24 hours, the contracting party will receive an email in which all the information related to the contracted service will be displayed. This document is confirmation that the contract has been carried out successfully, being valid as a means of accreditation for any type of claim, as long as the corresponding payment receipt is attached.
The provider informs the user that all the contracts made will be registered in a file for the control and management of contracts, in which they will be reflected, together with the information of the contracted services, additional information to guarantee security and evidence of the correct execution. of the procedure.
DESCRIPTION AND CONDITIONS OF THE SERVICES
All the products and services that we offer from the company through our Website are described on the corresponding Web page for each of the services, in which we include at least the essential information about the service and characteristics of the product, so that know what it consists of.
PRICES AND PAYMENT METHODS
5.1 The price of the articles and services offered by the company through the Website always appear on the web page of the description corresponding to each one of the services. All prices indicated on the Website include applicable taxes, so they are final prices.
5.2 In The company we accept as forms of payment both the transfer or deposit into the account provided, as well as payment by debit or credit card through PayPal.
CONTENTS AND LICENSES OF INTELLECTUAL AND INDUSTRIAL PROPERTY
6.1 The contents available through our Website, such as texts, logos, images, databases, software or source code, by way of example, are the property of The company or, where appropriate, of the persons or companies that appear as authors or owners, so any violation of the aforementioned intellectual and industrial property rights will be prosecuted in application of current regulations.
6.2 As a User of our Website we grant you a limited, revocable and non-exclusive license to access it, its consultation and responsible use, in a personal capacity, without being authorized to reproduce, exploit, alter, distribute or communicate publicly through all or part of the contents available on our Website for uses other than obtaining information or contracting the services we offer, by no means, nor being authorized to download the Website or its contents (except in the “cache” memory of the equipment you use) through the use of robots, spiders, crawlers, or similar data extraction tools that lead to an unjustified overload of the traffic on our servers, with the consequent damage to the rest of the Users, or instruments that damage or disable our infrastructures or, where appropriate, those of third parties.
RIGHT OF WITHDRAWAL
Based on the provisions of art. 103 of the General Law for the Defense of Consumers and Users, the right of withdrawal is excluded due to the following reason:
Service already started and loss of the right of withdrawal once fully executed.
Price of goods or services depends on fluctuations in the financial market.
Supply of digital content that is not provided on a tangible support, having begun the execution of the service.
RETURNS /REFUNDS
Returns / Refunds will not be accepted, unless authorized by the company.
CUSTOMER SERVICE
The customer may cancel the order at no charge and without providing any reason, and must contact customer service as soon as possible by phone: 967 600 193, or through the following email address: soporte@karaokemedia.com, whose hours Customer service is from: 09:30 – 18:00.
If the order has not left our warehouses, we will cancel it without any problem, but if the order is already on its way, we will have to wait to receive it back and once receipt is confirmed, the amount of the product will be refunded minus shipping costs. shipping and the return will be made in the same form of payment used in the purchase.
DATA PROTECTION
The information or personal data that you provide us will be treated in accordance with the provisions of the Privacy Policy. By using this website, you consent to the processing of said information and data and declare that all the information or data you provide us is true and corresponds to reality.
MODIFICATIONS
THE OWNER reserves the right to make, without prior notice, the modifications it deems appropriate on the Web, being able to change, delete or add both the contents and services provided through it, as well as the way in which they appear. presented or located.
Although THE OWNER will make its best efforts to keep the information contained on the Web updated and free of errors, it does not offer any guarantee regarding its accuracy and updating. Nor is the obtaining of any specific result or purpose guaranteed, so that access to and use of the Web is the sole responsibility of users and customers.
LEGAL ACTIONS
THE OWNER will pursue the breach of these Conditions of Use, as well as any improper use of the Web or its contents, infringements of the rights that correspond to it or its licensors, especially those of Intellectual and Industrial Property, exercising all the actions , civil and criminal, that may correspond to it in Law.
OUT-OF-COURT RESOLUTION OF CONFLICTS
Likewise, in the terms contained in article 14 of EU Regulation 524/2013, on the resolution of consumer disputes, a direct link is provided to the online dispute resolution platform: https://ec.europa .eu/consumers/odr/main/index.cfm
APPLICABLE LAW AND JURISDICTION
For any controversy or conflict that may arise, derived from these terms or conditions, Spanish Law will apply. The resolution of judicial conflicts will be submitted to the competence of the Courts and Tribunals of the domicile of Albacete.